Delivery Policy

At Furniture Factors we provide first class service and that includes our delivery team. We employ all our delivery drivers and fitters in house meaning we do not rely on third party couriers. This allows us to have total control of the delivery ensuring your items get delivered to you efficiently and in the best condition.  We use all our own dedicated workforce and every staff member is provided with extensive training to ensure that your goods are delivered with the greatest care and attention.

First Class Delivery

Our delivery drivers deliver Monday – Friday during normal working hours. You will be allocated a delivery time slot. On the day of delivery, please ensure that there is easy access to the room which the furniture is going into.  Please inspect your furniture carefully before signing for it.

Safe Deliveries

Throughout the pandemic we have been updating our measures to ensure we follow social distancing guidelines.  Our delivery teams have been trained on how to deliver your goods safely and efficiently by introducing the following measures:
You will be asked whether you are self-isolating.  If so, we will delay your delivery until you are outside of the quarantine period.
  • Our delivery teams will be provided with protective masks
  • Every vehicle is cleaned thoroughly
  • Our delivery team will not need to be within 2m of you at any point
  • We will respectfully ask that you give us instructed access to your room of choice while you remain in a separate area of your house, a safe distance away
  • Where possible and with the agreement of the customer we will leave smaller items on your doorstep or garden using a one-man team

Local Delivery

We offer a local delivery service up to an approximate 40 mile radius of our store.  These deliveries will be carried out by our own in house delivery team. Our delivery prices vary by postcode, please see delivery table below.

0-20 Miles – £20.00 Delivery (Covers the below postcodes)

  • DN1, DN2, DN3, DN4, DN5, DN6, DN7, DN8, DN9, DN10, DN11, DN14, DN15, DN17, DN21, DN22
  • LS25, LS26
  • NG20
  • S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S18, S20, S21, S25, S26, S35, S40, S41, S43, S44, S49, S60, S61, S62, S63, S65, S66, S70, S71, S72, S74 S75, S80, S81
  • WF1, WF2, WF3, WF4, WF5, WF6, WF7, WF8, WF9, WF10, WF11

20-40 Miles – £40.00 Delivery (Covers the below postcodes)

  • BD1, BD2, BD3, BD4, BD5, BD6, BD7, BD8, BD9, BD10, BD11, BD12, BD13, BD14, BD15, BD16, BD17, BD18, BD19, BD21
  • DE4, DE7, DE45, DE55, DE56
  • DN12, DN16, DN18, DN19, DN20, DN31, DN32, DN33, DN34, DN35, DN37, DN38, DN39, DN40, DN41
  • HD1, HD2, HD3, HD4, HD5, HD6, HD7, HD8, HD9
  • HG1, HG2, HG5
  • HU1, HU2, HU3, HU4, HU5, HU6, HU7, HU8, HU9, HU10, HU13, HU14, HU15, HU16, HU17, HU20
  • HX1, HX2, HX3, HX4, HX5, HX6
  • LN1, LN2, LN3, LN4, LN5, LN6, LN7, LN8
  • LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS14, LS15, LS16, LS17, LS18, LS19, LS20, LS21, LS22, LS23,LS24
    LS27, LS28, LS29
  • NG1, NG2, NG3, NG4, NG5, NG6, NG7, NG8, NG9, NG12, NG13, NG14, NG15, NG16, NG17, NG18, NG19, NG21, NG22, NG23, NG24
    NG25
  • OL1, OL2, OL3, OL4, OL5, OL6, OL7, OL8, OL9
  • S32, S33, S36, S42, S45, S64, S75
  • SK13, SK17, SK22, SK23
  • WF12, WF13, WF14, WF15, WF16, WF17
  • YO10, YO24, YO26, YO30, YO31, YO32, YO41, YO42, YO43